On June 26, 2024, the staff of Dongdong Fire Company came to the Hong Kong Sheng Kung Hui Lok Man Kwok Feng Xuan Integrated Service Center and delivered a lecture on the use of smoke alarms to community residents.
In today's society, as people's safety awareness continues to increase, more and more communities regard fire prevention as a top priority. Purchasing smoke alarms has become one of the key measures to protect the safety of residents' lives and property.
However, just selling smoke alarms is far from enough. Only by making residents familiar with how to use them can the product truly achieve its intended function. Therefore, after the company sells its products, it will deliberately arrange professionals to go deep into the community to provide detailed explanations and considerate services, aiming to make the use of the products simple and convenient, so that residents have no worries.
At the presentation site, the staff patiently introduced the working principle of the smoke alarm to the residents, letting everyone understand how it uses advanced technology and sensitive sensors to quickly detect smoke and sound an alarm when a fire starts. At the same time, the staff also demonstrated the correct installation steps and location selection in detail, emphasizing the importance of installation in the appropriate location for timely warning.
Regarding daily maintenance and battery replacement issues that residents are concerned about, the staff also answered and demonstrated one by one. He also reminded everyone that when the alarm sounds, they should stay calm, evacuate quickly according to the predetermined escape route, and call the fire alarm in time.
By arranging professionals to go deep into the community to provide lectures and guidance, the company not only allows residents to have a certain understanding of the use of smoke alarms, but also feels the company's responsible attitude toward products and care for users. In the future, Dongdong Fire Protection Co., Ltd. stated that it will continue to optimize and expand after-sales service content to protect the fire safety of society with more considerate and efficient services. 